🧩 Products

 

What are Cartonic 3D Puzzles?

Cartonic 3D Puzzles are eco-friendly cardboard model kits that let you build unique sculptures layer by layer. Once assembled, you can leave them in their natural cardboard finish or paint them to create your own masterpiece.


Do I need glue?

No. All Cartonic puzzles are designed to assemble without glue. Every piece fits together securely for a clean and enjoyable building experience.


Are tools included?

Yes. Everything you need to complete your puzzle is included in the box, including wooden rods and locking plugs. No additional tools are required.


Can children build them?

Cartonic puzzles are recommended for ages 14 and over. Younger children can enjoy building them with adult supervision.


How long does assembly take?

Most models take between 30 and 120 minutes to assemble, depending on their size and difficulty level.


Can I paint my puzzle?

Absolutely! You can keep the natural cardboard look or paint your finished model using acrylic paints, spray paints or markers.


Are the puzzles environmentally friendly?

Yes. Cartonic puzzles are made from recyclable cardboard and are designed to be an eco-friendly alternative to plastic models.


Are the puzzles reusable?

The puzzles are intended as permanent display models. Once assembled, they are not designed to be repeatedly taken apart and rebuilt.


🚚 Shipping

 

Where do you ship?

We currently deliver throughout the United Kingdom.


How much does shipping cost?

Shipping costs are calculated at checkout based on your delivery address. We also offer FREE shipping on all UK orders over £40.


How long does delivery take?

Most UK orders arrive within 2–4 working days after dispatch.


How can I track my order?

Once your order has been dispatched, you will receive an email with your tracking number and courier information.


Can I change or cancel my order?

If your order has not yet been dispatched, please contact us as soon as possible and we will do our best to help.


💳 Orders & Payments

 

Which payment methods do you accept?

We accept all major debit and credit cards, including Visa, Mastercard and American Express. Secure payments are processed through Shopify Payments.


Is it safe to shop on your website?

Yes. All payments are processed through secure encrypted connections, ensuring your personal and payment information remains protected.


Will I receive an order confirmation?

Yes. You'll receive an order confirmation email immediately after placing your order.


🔄 Returns

 

Can I return my order?

Yes. You may return unused items in their original condition within 30 days of delivery.


What if my item arrives damaged?

Please contact us within 48 hours of receiving your order and include photographs of the damage. We'll arrange a replacement or refund as quickly as possible.


My puzzle is missing a piece. What should I do?

Contact our customer support with your order number and the name of the model. We'll help resolve the issue as quickly as possible.


📞 Contact

 

How can I contact Puzzlarium?

Email: info@puzzlarium.co.uk

Phone: +44 7365 115750

We normally respond within one business day.